These conditions apply to this website www.creativecatsitter.co.uk, hereinafter referred to as the “site”.
At The Creative Cat Sitter, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, email, phone number, and any other details provided during bookings.
- Pet Information: Cat’s name, breed, age, medical conditions, and care preferences.
- Payment Information: Billing details necessary to process payments (handled securely by third-party payment processors).
- Website Usage Data: Information collected via cookies and similar technologies, such as your IP address, browser type, and pages visited.
2. How We Use Your Information
We use your information to:
- Provide and manage our cat-sitting services.
- Communicate with you regarding bookings, updates, or inquiries.
- Process payments and issue invoices.
- Improve our website and user experience.
- Comply with legal obligations and resolve disputes.
We will not sell, rent, or share your personal information with third parties for marketing purposes.
3. How We Store and Protect Your Information
We take reasonable measures to protect your personal data from unauthorized access, loss, or misuse.
- Personal data is stored securely on protected servers.
- Sensitive information, such as payment data, is encrypted and handled by trusted third-party processors.
- Access to your data is restricted to authorized personnel only.
4. Photos of Pets
As part of our cat-sitting services, we may take photos of your cat(s) during our visits. These photos serve two purposes:
- Updates for Clients:
- Photos are sent directly to you via WhatsApp or email to keep you informed about your cat’s well-being during our care.
- Marketing and Portfolio Use:
- With your explicit consent, we may use some photos for promotional purposes on our website, social media, or marketing materials.
- No identifying details about your home or location will be shared.
5. Your Rights Regarding Photos
You have the right to:
- Decline the use of your cat’s photos for marketing purposes.
- Request the removal of any photos of your cat(s) from our website or social media.
We will only use photos for promotional purposes if you have provided written or verbal consent. If you wish to withdraw your consent at any time, please contact us at hello@creativecatsitter.co.uk.
6. Use of Cats’ Names
As part of our cat-sitting services, we may reference your cat’s name in updates, communications, or promotional materials.
- Client Updates:
- Your cat’s name will be used in personalized updates during our care to provide a more engaging and tailored service.
- Marketing and Social Media:
- With your explicit consent, your cat’s name may appear alongside photos in testimonials, website content, or social media posts.
- We will not disclose any identifying details about your location, home, or personal information in these posts.
7. Your Rights Regarding Cats’ Names
You have the right to:
- Opt-out of your cat’s name being used for marketing purposes.
- Request that we anonymize or remove any mentions of your cat’s name from public materials.
We respect your privacy and will only use your cat’s name for promotional purposes with your consent. If you have any concerns, please contact us at hello@creativecatsitter.co.uk.
8. Sharing Your Information
We may share your data with:
- Service Providers: Third-party companies that assist us in delivering services (e.g., payment processors, website hosting).
- Legal Authorities: If required by law or to protect our rights, property, or safety.
We do not share your information for any other purposes.
9. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate or incomplete information.
- Request deletion of your personal data, subject to legal and contractual obligations.
- Opt out of non-essential communications at any time.
To exercise these rights, please contact us at hello@creativecatsitter.co.uk.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing personal data.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Please review this page periodically for updates.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at: hello@creativecatsitter.co.uk.
